Privacy Policy

Last updated: May 2026. This policy explains how SBM (Security By Murdoch) handles personal information when you contact us, request a survey or quote, or use our services. We are committed to handling your information responsibly and in line with UK data protection law.

Who we are

SBM (Security By Murdoch) designs, installs and supports electronic security systems — CCTV, access control, Gallagher PowerFence and intruder alarms — for commercial, sports, industrial and high-value sites across the UK. For any question about this policy or your information, contact us at admin@securitybymurdoch.com.

Information we collect

We only collect information we genuinely need in order to respond to you and deliver our services. Depending on how you interact with us, this may include:

• Your name, business name and role;
• Contact details such as email address, phone number and postal address;
• Site details — the address, type and characteristics of the premises you want to protect;
• Enquiry, survey, quotation and contract details;
• Records of work carried out and ongoing support.

How we use your information

We use the information you provide to respond to enquiries, arrange and carry out site surveys, prepare quotations, design and install systems, provide ongoing support, issue invoices, and meet our legal and accounting obligations. We do not sell your information, and we do not use it for marketing without your consent.

Legal basis for processing

Under UK GDPR, we rely on the following legal bases: performance of a contract (to deliver the services you ask us to provide); legitimate interests (to respond to enquiries and run our business effectively); and legal obligation (to keep records required by law, such as for tax purposes).

Sharing your information

We keep your information confidential and only share it where necessary — for example with trusted suppliers or subcontractors involved in delivering your project, or where we are required to do so by law. Anyone we share information with is expected to protect it to the same standard we do.

How long we keep it

We keep personal information only for as long as it is needed for the purpose it was collected, or for as long as the law requires us to retain it — for example, records relating to contracts and invoicing. When information is no longer needed, we securely delete or dispose of it.

Your rights

You have the right to ask us for a copy of the information we hold about you, to have inaccurate information corrected, to ask us to delete information where appropriate, and to object to or restrict certain processing. To exercise any of these rights, contact us at admin@securitybymurdoch.com. If you have a concern we cannot resolve, you also have the right to complain to the Information Commissioner’s Office (ICO).

Keeping your information secure

We apply appropriate measures to protect personal information against loss, misuse and unauthorised access, and we review those measures regularly.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with a revised date above.

Contact us

For any question about this privacy policy or the information we hold about you, please email admin@securitybymurdoch.com.